shipping policy
all shipping options are a flat fee, regardless of the order size.
shipping to continental u.s.?
- economy - $5.95, 7-10 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
- ground - $7.95, 5-10 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
- express - $9.95, 3-6 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
- rush - $16.95, 1-3 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
all orders over $50 receive free "economy" shipping to any residential u.s. address.
orders shipping to a business or commercial address cannot be shipped economy, and will be charged a minimum of $7.95 even if the order totals over $50.00
to qualify for free shipping, the total amount of the order must be equal to or greater than $50.00 and shipped to a residential address or post office box.
shipping to a p.o. box?
- economy - $5.95, 7-10 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
- apo/fpo - $13.95, 7-10 business days (includes processing time. apo/fpo states only, excludes all other destinations.)
all orders over $50 receive free "economy" shipping to any continental u.s. p.o. box.
certain beauty products are not available for shipment to a p.o. box, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. mst, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.
why can't i find my apo/fpo state listed on the shipping page?
we apologize for any inconvenience, but you must select 'apo/fpo address' first, then the armed forces states may be selected.
shipping to alaska or hawaii?
- ground ak/hi/ust - $13.95, 7-10 business days (includes processing time. alaska, hawaii and u.s. protectorates only. includes p.o. box.)
- express ak/hi - $16.95, 3-6 business days (processing time. alaska, hawaii only. excludes u.s. protectorates.)
- expedited ak/hi - $19.95, 1-3 business days (processing time. alaska, hawaii. excludes u.s. protectorates.)
certain beauty products are not available for shipment to these areas, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. mst, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.
shipping to a u.s. protectorate?
- ground ak/hi/ust - $13.95, 7-10 business days (includes processing time. u.s. protectorates only. includes p.o. box.)
- express pr - $16.95, 3-6 business days (includes processing time. puerto rico only. excludes other u.s. protectorates.)
certain beauty products are not available for shipment to these areas, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 7 a.m.-5 p.m. mst, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.
countries considered a u.s. protectorate can be found in the country drop down alphabetically as follows: american samoa, federated states of micronesia, guam, marshall islands, ,northern mariana islands, palau, puerto rico, virgin islands (u.s.)
shipping to outside the united states?
- express canada - $20.95, 3-6 business days (includes processing time. canada only.)
certain beauty products are not available for shipment to these areas, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. mst, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.
exceptions :
- service to rural areas may require additional shipping time, even for express and expedited methods.
- if one or more of the products ordered contains ingredients that are considered hazardous materials (e.g., alcohol-based fragrances), then shipping restrictions apply. hazardous materials must be shipped via "economy" or "ground" and may not be delivered to a p.o. box. if you have any questions, please contact customer care at 1.800.568.3151.
- e-gift cards are sent via email and do not have shipping charges associated with them.
do you offer weekend delivery?
philosophy does not offer any weekend delivery options at this time.
why can't i choose the shipping option that i want?
there may be some conditions where certain shipping options aren't available to you. this may have to do with your shipping destination, items in your shopping bag, or both. some of the possible reasons are as follows:
- p.o. box orders may only be shipped "ground" or "ground ak/hi/ust". military p.o. box orders may only be shipped "apo/fpo". express or expedited options are not available.
- items listed as "ground ship only" in the shopping bag may only be shipped "ground". this most likely includes products containing ingredients that are considered hazardous materials (e.g., alcohol-based fragrances). "ground ship only" items may not be shipped to alaska, hawaii, u.s. protectorates or canada.
- items listed as "ground ship only" in the shopping bag may not be shipped to p.o. boxes, including apo/fpo or military p.o. boxes, due to government regulations.
