Customer Carequestions? we're here to help.

keep an eye on your order from purchase to delivery

to track your order, simply sign in to your account. from the account overview, you will be able to click into your order history for more information.

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see shipping rates and timelines

ground shipping within the continental u.s. takes 5-7 business days. express shipping within the continental u.s. takes 3-5 business days. rush shipping within the continental u.s. takes 1-3 business days.

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we're happy to help you return your purchase

we will gladly accept gently-used returns originally purchased at philosophy stores, or through our 800 phone number up to 60 days after purchase.

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enjoy the convenience of having your products automatically delivered directly to you whenever you need them

philosophy's auto-delivery program offers the convenience of having your favorite products shipping automatically on a periodic schedule so that you never run out of them.

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we're happy to help answer your questions

if you have any questions please see our faq's
or contact customer care at 1-800-568-3151
or through our contact us form

top customer questions:
how can i track my order?
when will i receive my order?
when will my order ship?
how can i change or cancel my order after it has been submitted?
why isn't my promotional code working?
how can i sign up to receive new of promotions, sales and special discounts?

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