shipping policy

all shipping options are a flat fee, regardless of the order size.

shipping to continental u.s.

all orders over $50 receive free ground shipping to any residential u.s. address.

  • ground - $5.95, 5-10 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
  • express - $9.95, 3-6 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
  • rush - $16.95, 1-3 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)

shipping to a p.o. box

  • ground - $5.95, 7-10 business days (includes processing time. u.s. only, excludes alaska, hawaii and u.s. protectorates.)
  • military - free, 7-10 business days (includes processing time. apo/fpo states only, excludes all other destinations.)

all orders ship free with military shipping to an apo/fpo address.

all orders over $50 receive free ground shipping to any continental u.s. p.o. box.

certain beauty products are not available for shipment to a p.o. box, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. arizona time, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.

q: why can't i find my apo/fpo state listed on the shipping page?

a: select 'united states' as the country first, then scroll down to the bottom of the state drop down list and you will find the armed forces states.

q: what if i want to ship to a p.o. box in alaska, hawaii, puerto rico or other u.s. protectorate?

a: see "shipping to alaska or hawaii" or "shipping to puerto rico or other u.s. protectorate", below.

shipping to alaska or hawaii

  • express - $9.95, 3-6 business days (includes processing time. u.s. only, excludes u.s. protectorates. includes alaska or hawaii p.o. box.)
  • rush delivery - $16.95, 1-3 business days (includes processing time. u.s. only, excludes u.s. protectorates.) 

orders shipped to a p.o. box in alaska or hawaii require a longer ship time. we recommend using express to avoid issues during order processing. certain beauty products are not available for shipment to alaska or hawaii, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. arizona time, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.

shipping to puerto rico or other u.s. protectorate

  • u.s. protectorates - $14.95, 7-10 business days (includes processing time. u.s. protectorates only. includes p.o. box.)

certain beauty products are not available for shipment to puerto rico or other u.s. protectorates, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. arizona time, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.

shipping to outside the united states

  • canada express - $20.95, 3-6 business days (includes processing time. canada only.)

certain beauty products are not available for shipment to canada, specifically products that contain ingredients that are considered hazardous materials, (see below). philosophy's business hours are monday-friday, 6 a.m.-5 p.m. arizona time, except holidays when we are closed. if you have any questions, please don't hesitate to contact customer care at 1.800.568.3151.

exceptions

  • service to rural areas may require additional shipping time, even for express and expedited methods.
  • if one or more of the products ordered contains ingredients that are considered hazardous materials (e.g., alcohol-based fragrances), then shipping restrictions apply. hazardous materials must be shipped via "ground". if you have any questions, please contact customer care at 1.800.568.3151.
  • if one or more of the products ordered contains ingredients that are considered hazardous materials (e.g., alcohol-based fragrances), then shipping restrictions apply. hazardous materials must be shipped via "economy" or "ground" and may not be delivered to a p.o. box. if you have any questions, please contact customer care at 1.800.568.3151.
  • e-gift cards are sent via email and do not have shipping charges associated with them.

q: does philosophy offer weekend delivery?

a: philosophy does not offer any weekend delivery options at this time.

q: why can't i choose the shipping option that i want?

a: there may be some conditions where certain shipping options are not available. this may have to do with your shipping destination, items in your shopping bag, or both. some of the possible reasons are as follows:

  • p.o. box orders may only be shipped ground in the continental united states. express or rush delivery options me be downgraded if addressed to a p.o. box.
  • apo/fpo orders may only be shipped "military". u.s. protectorate orders may only be shipped "u.s. protectorates". canadian orders may only be shipped "canada express".
  • products containing ingredients that are considered hazardous materials, (e.g., alcohol-based fragrances), may only be shipped "ground". 
  • such items may not be shipped using military, express, rush delivery, u.s. protectorates or canada express. this includes shipping to alaska, hawaii, u.s. protectorates or canada as well as to apo/fpo, (e.g. military p.o. boxes), due to government regulations.